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Refunds & Cancellations

Refund Policy:
  • No refunds are available for lessons already received.
  • Refunds for prepaid lessons require 2 weeks written withdrawal notice (an email is fine).

Cancellation Policy:
  • Credit vouchers are available for missed lessons when 24 hours written notice has been provided (an email is fine).
  • Cash refunds are available with 2 weeks written notice (an email is fine).
  • TEACHER ABSENCES: Occasionally we will have to cancel a class or lesson due to teacher illness or emergency. In this case, you will be provided with your choice of:
    • A make-up lesson
    • A credit voucher, or
    • A cash refund

(Note: These policies are regardless of payment method.)

About Security


Secure Website

Any sensitive information collected on our website is protected by the latest, 256 bit SSL encryption technology. This means your data is safe when traveling across the Internet. Click the "Verified & Secured" logo for details.

Credit Card Processing

And our banking transactions are processed by the leader in the industry, Authorize.net, safeguarding your information and combating fraud. More merchants trust Authorize.Net than any other payment gateway to process their ecommerce transactions securely.

Did You Know Echecks...

About Credit Cards

Other Options

Did you know that you can also enroll for Automatic eCheck Payments?

Benefits of Automatic Payment include:

Call the office at (408) 445-2787 for more information... or download the signup form now!

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