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Refunds & Cancellations

Refund Policy:
  • No refunds are available for lessons already received.
  • Refunds for prepaid lessons require 2 weeks written withdrawal notice (an email is fine).

Cancellation Policy:
  • Credit vouchers are available for missed lessons when 24 hours written notice has been provided (an email is fine).
  • Cash refunds are available with 2 weeks written notice (an email is fine).
  • TEACHER ABSENCES: Occasionally we will have to cancel a class or lesson due to teacher illness or emergency. In this case, you will be provided with your choice of:
    • A make-up lesson
    • A credit voucher, or
    • A cash refund

(Note: These policies are regardless of payment method.)

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Did You Know Echecks...

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Other Options

Did you know that you can also enroll for Automatic eCheck Payments?

Benefits of Automatic Payment include:

Call the office at (408) 445-2787 for more information... or download the signup form now!

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